What Relentless Customer Focus Means to Our McKinney Inside Sales Team

At Simpson Strong-Tie we’re proud to be known for our relentless customer focus. In fact, it’s literally one of our nine company values.  We want to introduce you to some of the men and women who live that value daily.  Today we’re taking you to our McKinney, Texas branch to meet members of our Inside Sales team who oversee customer service. We’re happy to share their stories on what “Relentless Customer Service” means and their individual journeys at Simpson Strong-Tie.  

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The Forgotten Talent Acquisition Tool — The Internal Candidate

Finding the right talent has never been more difficult, in my memory. It seems companies are clamoring for rock stars and unicorns and doing whatever they can to find and attract them. Salaries are on the rise, but so is turnover. With every valued employee that leaves for a new opportunity, the workload grows for depleted departments and internal recruiting teams. It’s a cycle that’s accelerated by making poor leadership hires or encouraging a candidate exclusion approach where only the most perfect choice will do.
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From Our CEO: Why Company Culture Matters

“When people join our company, they don’t come for a bus stop. This is a career.”

Barclay Simpson

That quote from our company founder is one of my favorites. I had the pleasure to work very closely with Barc when he was alive, and I can tell you that he truly believed and invested in people. I’m certainly a product of that belief.
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