What Does Relentless Customer Focus Mean? An Inside Sales Manager’s Perspective

One of our nine company values is Relentless Customer Focus. Our founder Barclay Simpson said “No matter what your position in the company, it’s vital that you keep the customers and users in mind whether you have direct contact or not. What do they need from you? How can you improve their lives?” Matt Anderson, our Inside Sales Manager at our McKinney, Texas branch, has been living that value for nearly 20 years. We asked Matt to share his career journey with Simpson Strong-Tie and explain what “relentless customer focus” means to him. Continue reading “What Does Relentless Customer Focus Mean? An Inside Sales Manager’s Perspective”

Discussing Simpson Strong-Tie Work Culture on the TED WorkLife Podcast

Adam Grant, an organizational psychologist and bestselling author, recently featured Simpson Strong-Tie Vice President of Engineering Annie Kao on his TED original podcast WorkLife. Adam and Annie were joined by Berkeley Haas Associate Dean for Academic Affairs Jenny Chatman (full disclosure, she’s a member of Simpson Manufacturing’s Board of Directors) to discuss “The 4 Deadly Sins of Work Culture.”  Continue reading “Discussing Simpson Strong-Tie Work Culture on the TED WorkLife Podcast”